The Directors at Wrights are an extremely dedicated group all having progressed through the rankings to their current positions over a good many years. This experience is invaluable in attempting to satisfy our customers ever growing needs. The industry is always changing and the way we try to deliver our services and satisfy those customer requirements, is constantly shifting especially with the introduction of new technology.
We aim to be at the forefront of Estate Agency and adopt many of the innovations as they appear with the latest “cloud” based software , flexible websites that adapt to the many platforms that people use to view information from iPhones 4,5,& 6, to tablets, iPads, desktop computers and laptops. Each gives a different user experience and we aim to ensure we make the most of any interaction we can have with a prospective client.
Data, information and good records are essential to make the most of all leads and enquiries. Training, apprenticeships, courses and coaching are all valuable tools that refresh our minds to keep our staff at their peak levels of performance. Good genuine customer feedback is analysed to see which areas needs improvements and systems then put in place to ensure improvements are made.
In a nut shell we want to offer the best possible service we can and we will go that extra mile!